energy suppliers

Energy suppliers launch ‘My Energy Credit’

The UK’s major energy suppliers have launched a nationwide campaign to help reunite customers with cash owed to them by their former energy supplier.

'My Energy Credit' enables energy consumers to claim credit repayments through a new 'My Energy Credit' helpline 0370 737 7770 and freepost address (see below) in addition to www.myenergycredit.com website which launched in September. The...

A fairer deal? Regulator bans fixed term energy tariff increases

  • Fixed means fixed – consumers on fixed deals now get price certainty
  • Automatic roll-overs now banned for householders on fixed deals
  • Energy suppliers are now subject to Ofgem’s reforms and the next step will see simpler tariffs coming into force at the end of December

The energy industry watchdog Ofgem has announced that from today (Tuesday 22...

Ofgem proposes new rules for suppliers to tackle energy theft

  • Electricity suppliers could face new rules requiring them to detect, investigate and prevent theft
  • National theft risk assessment service could be set up by suppliers
  • Up to one third of the electricity stolen each year goes towards powering cannabis farms

The energy industry regulator Ofgem has today put forward proposals for new rules requiring...