Two women were left shaken after unsettling taxi journeys in two separate incidents in East Devon, prompting council warnings.
East Devon District Council’s (EDDC) licensing department has received two reports in the past month from people using taxis taken from a rank on the Strand, in Exmouth.
The first passenger reported an incident, in December, where she said she was...
100 per cent of Plymouth’s private hire drivers who were stopped in a recent test purchase operation passed.
Over the past month two test purchase operations have been carried out and of the 19 private hire drivers approached no unauthorised journeys were accepted.
The taxi licensing team undertake regular test purchase operations to find out whether private hire drivers hold...
A new ‘code of good conduct’ for Plymouth’s licensed drivers, vehicle owners and operators could be brought in as part of a review of the city’s taxi licensing policy.
The code would set out standards of dress and behaviour for the trade so that passengers can expect a professional service when they book a ride.
It also offers clear guidance to make sure drivers think about...