Claire recognised at regional awards for 'Living the Values'
On Friday night, Plymouth Hospitals NHS Trust's Organisational Development Facilitator, Claire Underdown, was recognised for her empathetic approach, active listening and her focus on making changes to improve things for individuals and patients. For all of this and more, she was named as the winner of the ‘NHS Living the Values’ award at the South West Leadership Recognition Awards.
The awards, run by the South West Leadership Academy, celebrate leaders at all levels and across all professions, regardless of position or level of professional qualification - just those who have ultimately improved people’s health and the public’s experience of health and social care, and who we are truly proud to work alongside.
The ceremony, which was held at Bristol County Ground on Friday evening, was attended by shortlisted nominees from across the region, all of whom had been shortlisted by their colleagues and peers.
Claire was nominated by Chief Operating Officer at Plymouth Hospitals NHS Trust, Kevin Baber, who said of her: “Claire is actively visible in both clinical and nonclinical settings and is well known and highly regarded by staff across many settings and all levels of the organisation.
“If Claire identifies that staff are in need of support at work, she will either offer this support personally (for example by following up on issues or offering some coaching) or seek to identify someone to provide this.
“In her daily practice, Claire is an ambassador for staff voice and works constantly, both directly and through others, to improve this at all levels and sections of the workforce.
“Whatever work Claire is involved in, her energy and enthusiasm is all focused on ensuring that staff, and therefore patient, experience is improved.”
Claire added: “I am truly delighted to win the ‘Living the Values’ award from the South West Leadership Academy. It’s been amazing to get so many positive comments and support from friends and colleagues across the Trust.
“Many thanks to Kevin Baber for his very kind nomination and to the HR and OD team for their support, both for this event and day-to-day.”
Five other individuals from the Trust also shortlisted for awards at the South West Leadership Recognition Awards. They were:
Claire Goulding, Upper GI Oncology Nurse Specialist, shortlisted in the Excellence in Patient Experience category
Debbie Brenton, Deputy Director of Pharmacy, shortlisted in the Inspirational Leader category
Tony Moffatt, Hepatology Nurse Consultant, shortlisted in the Leading and Developing People category
Jacqui Beer, Head of Performance & Information, shortlisted in the Leading and Developing People category
Sophia Wrigley, Consultant Anaesthetist, shortlisted in the NHS Living the Values category
