Amazon delivery station opening in Plymouth

Amazon will open a new delivery station in Plymouth later this spring to meet increasing customer demand.

The new 6,000 square metre delivery station in Thornbury Road, Estover, will replace the current operation in Broadley Park Road which opened last summer as a temporary facility while Amazon secured a site to meet its longer-term needs.

Amazon Logistics is helping independent local delivery companies to grow their businesses and adds capacity and flexibility to Amazon’s delivery network to provide the fast and reliable delivery Amazon customers love and trust.

Packages are shipped to the delivery station from Amazon fulfilment and sortation centres and loaded onto vehicles to get delivered to customers.

Five delivery companies provide services to Amazon in Plymouth using more than 85 drivers who collect parcels from the delivery station and deliver them to Amazon customers in the Plymouth area. This will increase to more than 100 when the new delivery station opens. 

The new delivery station will also see an increase in the number of permanent Amazon Logistics employees from more than 15 now to around 25.

Amazon is investing in transport infrastructure and innovation to increase supply chain capacity and provide customers with faster delivery options. Amazon also continues to innovate to improve the experience for customers and associates. Customers benefit from convenient pick-up locations such as Amazon Locker, they can now track where their packages are and how many stops the driver has left before the package arrives, and Photo on Delivery shows customers that their package was delivered safely, enhancing the experience for those not at home when we deliver. Technological developments such as intelligent route planning support the associates working at the delivery station and the drivers who deliver parcels to customers.

Kerry-Anne Lawlor, Country Director for Amazon Logistics, said: “We are excited to open a delivery station in Plymouth where Amazon’s 20+ years of operational expertise, technology advancements and investment in transportation infrastructure is enabling faster delivery for customers than ever before seven days a week.”