Business

Devon based CEO celebrates 10th anniversary

Wilkins (46) first joined the trade association as a business services assistant in 1999, working her way up through every department until being made CEO in April 2016.

What is the BFA?

The BFA is the UK’s self-regulatory body for franchising. The association was formed in 1977, and Wilkins is the only female CEO to date. The BFA currently has over 350 franchisors, 100...

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Moorland Fuels Sales Manager achieves top industry honour at national UKIFDA Awards 2026

Andrea Williams, Sales Manager at Okehampton-based Moorland Fuels, has been recognised for her outstanding customer service at the national UK and Ireland Fuel Distributors Association (UKIFDA) Awards 2026.

Facing stiff competition from the very best customer service teams in the fuel sector, Andrea was announced as the winner of the Customer Service Award at the prestigious annual...

BizX 2026 Best E-Commerce Business Award - Car Mod Shop

From Newton Poppleford to international success: local entrepreneur wins top award

East Devon businessman, James Swift, who started Car Mod Shop from a cupboard under the stairs, has won a prestigious award recognising two decades of building a company with global reach.

Car Mod Shop was named ‘Best E-Commerce Business’ at BizX 2026, one of the UK & Europe’s leading business events run by ActionCOACH. James was coached by local executive coach, Andrew de Groot...

A worker undergoing an occupational health assessment before being cleared for height work

What Medical Requirements Apply to Working at Height in 2026?

Working at height exposes individuals to risks that demand not just proper equipment and training but also physical fitness to perform the task safely. A worker who experiences dizziness, seizures, or sudden loss of consciousness while on a scaffold or roof faces catastrophic consequences.

Understanding the working at height medical requirements helps employers fulfil their duty of...

The impact of social media on hospitality design trends

Take a quick photo of your newly served meal for Instagram. Relatable? You are not the only one. Hospitality businesses are increasingly designed with one goal: to stand out on social media. What you see, you share. And what you share influences others. The impact of social media on hospitality design trends is a lot bigger than you think. How exactly do hospitality entrepreneurs use social...

Coodes strengthens Commercial Property team with Johnson appointment

One of the South West region’s leading law firms, Coodes Solicitors, has strengthened its Commercial Property team with the appointment of Hannah Johnson as a Commercial and Agricultural Property Solicitor, based in its Newquay office.

Johnson brings experience across commercial and landed estates matters, with exposure to agricultural property work. Her background includes acting...

Copperhead and Powderkeg named Champions of the South West Indie Beer Awards 2026

Copperhead Ales and Powderkeg brewery have taken home the top two awards at the Indie Beer Awards South West, which took place yesterday at the MaltingsFest beer festival in Newton Abbot.

It was Copperhead Ales' 'Black Flamingo', a big, bold Imperial Stout at a hefty 8.2% ABV that wowed the judges in the cask beer awards with flavours of rich chocolate and black coffee. Described by...

Omvaris Limited's Guide to Streamlined Product Support in Digital Platforms

The vast majority of companies creating digital products view support as an ancillary feature — a cost center to cut down on rather than a tool for competitive advantage. This view on support, says Omvaris Limited's team, represents one of the most costly fallacies in current product thinking. Poorly organized, delayed, and inefficient support can have devastating consequences: customers will...

Strategies by Inventello for Re-Engaging Dormant Customers Effectively

Most customer databases look healthy at first glance. Thousands of contacts. Past purchases. Recorded interactions. Historical engagement metrics.

Then reality appears: a large portion of customers simply stop showing up.

They do not unsubscribe. They do not complain. They just fade into inactivity.

Traditional retention strategies often treat this silence as a...

Two Toolstation stores in Devon to host Supplier Roadshow

Next week two Toolstation stores in Devon will play host to a selection of market leading trade brands as part of the retailer’s 2026 spring and summer supplier roadshow.

The roadshow aims to help tradespeople across the UK learn more about new and upcoming products within the market, receive live demonstrations, trial the products themselves, and obtain top tips and advice from...

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